South Africa's Tourist Info Hotline

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Thinking of visiting South Africa? Want information on how to get here, what to bring, where to stay, what to see ...? A one-stop call centre is here to assist you in Dutch, English, French, German, Italian, Mandarin or Portuguese.

South African Tourism runs a state-of-the-art global call centre, based in Johannesburg and connected to local lines in a number of countries, that offers information across the spectrum on travelling to South Africa.

Manned by professional operators, the centre handles in the region of 5 000 telephonic inquiries a month, as well as responding to e-mail inquiries.

The line is linked to SA Tourism's national database, which has up-to-date information on all services and products - accommodation, transport, activities, events and contacts.

Tourists can phone the number for a range of queries, including advice on what to do in an emergency or bureaucratic pickle.

For English, the centre operates around the clock, seven days a week, 365 days a year. For European languages, the centre operates from 09:00 to 19:00 local time, and for Mandarin from 13:00 to 21:00 China time.

Calling from within South Africa
South Africans, or international visitors already in South Africa, should call
083 123 6789
or e-mail
[email protected]

International callers
International callers can also use the above number (+27 83 123 6789) and e-mail address ([email protected]).

However, callers from the countries listed below will find it cheaper and quicker to use the following local numbers and language-specific e-mail addresses:

Australia 1800238643 [email protected]
Austria 0820 500739 [email protected]
Belgium 0800 74283 [email protected]
China (86) 10 65 320171 [email protected]
France 0 810 203 403 [email protected]
Germany 01805 722255 [email protected]
India 0008004401083 [email protected]
Italy 800-925245 [email protected]
Ireland 01-6030996 [email protected]
Netherlands 0900 2020433 [email protected]
Switzerland 0848 663522 [email protected]
United Kingdom 0870 1550 044 [email protected]
United States of America 1-800-593-1318 [email protected]